Search Results (27)

Manages the delivery of Better Homes work, major and planned maintenance work to Council properties and repairs, as required, to Council properties when tenants move out in preparation for the new tenants moving in

A multi-agency panel which scrutinises possession proceedings where there is vulnerability. It also advises on the management of complex cases and this may include recommendations for additional support, supported housing, sheltered housing or other transfers. All other options should have already been tried. Panel should…

The WISH+ referral hub is a way for Camden residents to get access to a range of Warmth, Income, Safety and Health services. You don’t need to know all the services available through WISH+ to refer, just that the individual you are referring might need…

Provides information and advice on welfare benefits to vulnerable Camden residents particularly those accessing social care services, including vulnerable, sick or disabled and older people. Support for Camden staff and voluntary agencies working on welfare benefits issues with Camden adults and provides training, take-up and…

The team offers information, advice and guidance to the neighbourhood housing teams in relation to rent arrears management and legal process for taking cases to court in line with the new landlord service. We work with the neighbourhood housing officers to help maximise rent collection…

The team has two primary functions: housing commissioning and housing partnerships. Housing commissioning: commissioning housing-related support services previously funded by Supporting People for single homeless people with support needs, homeless families, people with substance misuse problems, rough sleepers, ex-offenders and women escaping domestic violence. Housing…

Contact your neighbourhood housing team for queries about any tenancy management issues such as rents, leasehold management, joining the caretaking visiting scheme, caretaking and anti-social behaviour. Face-to-face service at the Contact Camden reception point at 5 Pancras Square, N1C 4AG or other areas by appointment. Find your…

Opens and closes rent accounts for residents and non-residents. Adjusts rent accounts. Processes refunds, claims for compensation of charges, and contents insurance applications. To process your request as quickly as possible, please provide the resident’s full name (not abbreviated), address, and pay reference (if applicable).  If…

Online and telephone service for credit and debit card payments. Accepts payments for the council tax, business rates, housing rents, housing benefits repayments, parking fines and other accounts payable. For parking permits contact the Parking Call Centre on 020 7974 4646.

Deal with complaints about Camden Council housing services such as: housing allocations, homelessness, hostels, housing advice, housing management (repairs, rent arrears, harassment, caretaking, neighbour problems, tenancy related matters), leaseholder services, sheltered housing, supported housing.