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This subject category includes agencies and services specialising in all kinds of advice and guidance, including legal, financial, housing, and benefit advice, and issues affecting human rights.

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CST (Community Security Trust)

National organisation which offers security advice and training for Jewish individuals and organisations, as well as offers a reporting service for victims of antisemitic hate crime. Based in Barnet. (The information shown here was taken from the organisation's website).
020 8457 9999

Customer Service Centre (Payments) (Camden Council)

(Part of the Camden Council Contact Camden Call Centre. Formerly known as Cashiers Call Centre)
Online and telephone service for credit and debit card payments. Accepts payments for the council tax, business rates, housing rents, housing benefits repayments, parking fines and other accounts payable. For parking permits contact the Parking Call Centre on 020 7974 4646.
020 7974 6104

Dear Albert drug and alcohol helpline

Dear Albert is a peer-led, recovery focused social enterprise specialising in helping people resolve substance use issues. We have links with peer support fellowships such as Smart Recovery, ACT PR and 12 Steps. We work in close collaboration with statutory funded drug and alcohol agencies,…
0800 8803 153

Debt Advice Foundation

National debt advice and education charity. (The details shown here were taken from the organisation's website).
0800 043 40 50

Department for Work and Pensions Disability and Carers Service

No local centres but jobcentres and local benefits offices can refer. Benefit enquiry line for general advice and information Phone: 0800 882 200. Disability Living Allowance and Attendance Allowance enquiries 0845 712 3456. Carers' Allowance enquiries 01253 856 123.

Department for Work and Pensions Social Fund Helpline

Helpline for Budgeting Loan (previously known as Social Fund) enquiries including crisis loans for those in urgent need of money. Claimants must be aged 16 or over. Loan must be to help meet expenses in an emergency or because of a disaster. (The details shown…
0845 603 6967 (Helpline)

Diabetes UK

National charity providing information and advice on living with diabetes. (The details shown here were taken from the organisation's website).
0345 123 2399 (Careline: Mon–Fri 9am–7pm)

Dialogue

(Formerly known as Camden Mediation Service)
11-17,The MarrCamden StreetLondonNW1 0HE
Offers mediation - helping people in conflict situations work out what they want to do. Services include: Community Mediation (between neighbours); Family Mediation (between couples who want to separate and/or divorce); Parenting Information Programmes (for people arranging child contact through the courts); Workplace Mediation (between…
020 7383 0733 Fax: 020 7383 7110

Disability Law Service

Ground Floor39-45, Cavell StreetLondonE1 2BP
Telephone and written legal advice service for disabled people. Visits by appointment only. Legal advisory service for disabled people, their families, carers and enablers and training and consultancy for other organisations. Covers legal areas of employment, community care, discrimination, benefits. Wide range of factsheets available…
020 7791 9800 Fax: 020 7791 9802 Textphone/Minicom: 18001 020 7791 9800 (RNID Typetalk service)

Edward Harvist Charity

London Borough of Camden7th Floor, 5 Pancras Squarec/o Judd StreetLondonWC1H 9JE
This charity distributes income from a capital fund to the London Boroughs of Camden, Brent, Barnet, Harrow and Westminster. The recipient Boroughs then distribute the funds in accordance with the charity's objectives. General enquiries about Camden's distribution policy may be directed to Camden Council at…
020 7974 4212

Emanuel Vincent Harris Trust

(Emmanuel Vincent Harris Trust)
London Borough of Camden7th Floor, 5 Pancras Squarec/o Judd StreetLondonWC1H 9JE
Camden Council is the trustee for this Trust. The Trust disposed of its property at 10 Fitzroy Park in Highgate and the proceeds have been invested so that a grant programme can be offered from the income. Due to the current financial climate the income…
020 7974 1580 020 7974 4212

Emergency Duty Team Social Services (Camden Council)

(Also known as the EDT)
218 Eversholt StreetLondonNW1 1BD
Provides a social worker service for emergencies out of office hours that cannot safely wait until the next working day, for all of the former Social Services Department services now within either Family Services Social Work Directorate or the Housing and Adult Social Care Directorate.…
020 7974 4444 (Contact Centre call centre)

English Collective of Prostitutes

Crossroads Women's Centre25 Wolsey MewsLondonNW5 2DX
Network of women of different nationalities and backgrounds working in various areas of the sex industry. Offers help and advice on a range of issues including legal advice. Campaigns for decriminalisation and financial alternatives so that sex workers can leave prostitution if they want.
020 7482 2496 Fax: 020 7209 4761 Textphone/Minicom: 020 7482 2496

English Folk Dance and Song Society

(EFDSS Also known as Cecil Sharp House)
Cecil Sharp HouseRegents Park RoadLondonNW1 7AY
Works to promote the best of the folk arts in a range of mediums including dance, music, song, film, exhibitions, publications and our library collections; engage new generations with the folk arts through workshops, classes and study, and to ensure that the folk arts are…
020 7485 2206 Fax: 020 7284 0534

English Folk Dance and Song Society Vaughan Williams Memorial Library

(Also known as Cecil Sharp House Vaughan Williams Memorial Library)
Cecil Sharp HouseRegents Park RoadLondonNW1 7AY
National repository for folk arts materials. Multi-media library which includes songs, dances, tunes, mummers' plays, photographs, periodicals, films and videos, microforms, manuscript collections and press cuttings.
020 7485 2206 Fax: 020 7284 0534

Environment Agency North East Thames Region

(Includes Floodline, also known as Flood Line)
2Bishops Square Business ParkSt Albans Road WestHatfield, HertfordshireAL10 9EX
Responsible for a wide range of activities to secure the environmental protection of water, land and air, including pollution prevention and control, waste regulation, flood defence, water resources, fisheries, recreation, conservation and navigation. The Hotline is for reporting environmental incidents relating to air, land and…
0370 850 6506 (General enquiries) 0845 988 1188 (Floodline) 0800 807 060 (Emergency Hotline)

Environment Service (Camden Council)

(Formerly Street Environment Services)
Contact Camden ReceptionPancras SquareLondonN1C 4AG
Services include rubbish collection and street cleansing; door step recycling services including food waste/garden waste; on-street recycling services; commercial waste collection; graffiti removal; gritting streets in icy conditions; free snow shovels for community groups; abandoned vehicles; fly-tip removal; dead animals in the street; clinical waste.…
020 3567 8105

Environmental Law Foundation

National campaigning organisation. (The details shown here were taken from the organisation's website).
020 7404 1030

Equality and Human Rights Commission

A statutory body enforcing equality legislation and advising employers, organisations and individuals. (The details shown here were taken from the organisation's website).
0845 604 6610 (Helpline England)

Ethiopian Community in Britain

(ECB Social Club)
2a Lithos RoadLondonNW3 6EF
Provides information, advice, advocacy and referral services on housing, benefits, health, education, training and employment opportunities. Also provides basic support, holds outreach, and leisure activities for older people. Social club service Ethiopian National dish and Hall hire services to the public.
020 7794 4265 Fax: 020 7794 4116
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