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    Environment Agency North East Thames Region

    (Includes Floodline, also known as Flood Line)
    2Bishops Square Business ParkSt Albans Road WestHatfield, HertfordshireAL10 9EX
    Responsible for a wide range of activities to secure the environmental protection of water, land and air, including pollution prevention and control, waste regulation, flood defence, water resources, fisheries, recreation, conservation and navigation. The Hotline is for reporting environmental incidents relating to air, land and…
    0370 850 6506 (General enquiries) 0845 988 1188 (Floodline) 0800 807 060 (Emergency Hotline)

    Consumer Council for Water London and South East Region

    LondonSW1V 1RB
    Consumer Council for Water is the statutory water watchdog body investigating complaints against the water and sewerage companies if a customer has tried and failed to resolve an issue with their water company directly. Deal with complaints about Thames Water, Veolia Water Central (formerly Three…
    020 7931 8502, 0845 758 1658 (Lo Call) Fax: 0121 345 1001 Textphone/Minicom: 0121 345 1044

    Thames Water Utilities

    SwindonSN38 2RA
    Day and night emergency service. If you are a Camden Council tenant you should contact Camden Town Hall, Judd Street, WC1 phone: 020 7974 4444. If you are a private tenant or owner-occupier with a domestic leak Thames Water will advise over the phone, or…
    Water supply and wastewater services: 0800 316 9800 Textphone/Minicom: Water supply and wastewater services: 0800 316 9898
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