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Housing Customer Assurance Team Central Team (Camden Council)

(Also known as Housing Complaints Team and Housing Quality Team)
London Borough of Camden5th Floor, 5 Pancras Squarec/o Town Hall, Judd StreetLondonWC1H 9JE
Deal with complaints about Camden Council housing services such as: housing allocations, homelessness, hostels, housing advice, housing management (repairs, rent arrears, harassment, caretaking, neighbour problems, tenancy related matters), leaseholder services, sheltered housing, supported housing.
020 7974 1972 Fax: 020 7974 6472

Housing Management Department (Camden Council)

London Borough of Camden5 Pancras Square, c/o Town Hall, Judd StreetLondonWC1H 9JE
Responsible for the general housing management service.  This includes management of neighbourghood housing teams (neighbourhood housing officers) and estate services (caretaking, grounds maintenance and parking on council estates), leaseholder services, rent collection, tenant management organisations (TMO) monitoring and liaison, tenant participation, rent and court officers, housing investigations, welfare benefits,…
020 7974 4444

Kentish Town District Management Committee

Camden Town HallJudd StreetLondonWC1H 9JE
One of five District Management Committees (DMCs) which are independent bodies that advise the Cabinet Member for Better Homes and council officers, focusing on 'all matters related to the services for management, maintenance and expenditure within their Housing District including regeneration, rehabilitation, leisure and the…
020 7974 4071 Fax: 020 7974 5921

Kentish Town Housing Area Estate Services (Camden Council)

(Formerly known as Kentish Town District Housing Office Ward Housing Managers and Estate Services Managers (Camden Council))
London Borough of Camden5 Pancras Squarec/o Town Hall, Judd StreetLondonWC1H 9JE
Caretaking service for the Kentish Town housing area plus the Curnock Street estate. Estate service managers each manage a team of Estate site supervisors who manage the caretaking service. This covers caretaking, estate services, grounds maintenance, health and safety and sustainability on Camden council estates.…
020 7974 4444 (Contact Camden)

Kentish Town Library

262-266, Kentish Town RoadLondonNW5 2AA
Camden Libraries and Learning Centres have many opportunities for private hire for a social occasion, meeting or event. Please contact the Camden Events team to discuss the options and available spaces within library opening hours and outside of opening hours  events@camden.gov.uk or call them 020…
020 7974 4444

Mutual Exchange Scheme (Camden Council)

(Including a link to Homeswapper Mutual Exchange Service. Formerly known as Mobility Team Mutual Exchange Scheme)
London Borough of Camden6th Floor, 5 Pancras Squarec/o Town Hall, Judd StreetLondonWC1H 9JE
Council tenants looking for an exchange partner can register with a number of online services to advertise their property. There is a list of free and paid for services at www.direct.gov.uk; or Camden tenants can use www.homeswapper.co.uk for free, which is the largest online matching…
020 7974 5801 Fax: 020 7974 5483

Neighbourhood Housing Teams

(Also known as Ward Housing Teams or District Housing Teams)
6th Floor, 5 Pancras Squarec/o Camden Town Hall, Judd Street,LondonWC1H 9JE
Contact your neighbourhood housing team for queries about any tenancy management issues such as rents, leasehold management, joining the caretaking visiting scheme, caretaking and anti-social behaviour. Face-to-face service at the Contact Camden reception point at 5 Pancras Square, N1C 4AG or other areas by appointment. Find your…
020 7974 4444

Permanent Allocations Team (Camden Council)

(Housing Needs Group)
London Borough of Camden6th Floor, 5 Pancras Squarec/o Town Hall, Judd StreetLondonWC1H 9JE
Manages the Council's choice based lettings scheme, Home Connections - for the allocation of Camden's Council housing stock.
020 7974 4444

Private Sector Initiatives Service (Camden Council)

(Housing Needs Group)
London Borough of CamdenOld Town HallJudd StreetLondonWC1H 9JE
The service is made up of three teams: Lettings, Tenancy Sustainment and Empty Homes. The Lettings Team procures private rented properties in and around London for those in housing need, working in conjunction with the Housing Options and Advice Service. The Tenancy Sustainment Team provide…
020 7974 4158

Quality and Performance (Camden Council Housing Division)

London Borough of Camden5th Floor, 5 Pancras Squarec/o Judd StreetLondonWC1H 9JE
Provides up-to-date information on key performance data. Advises the council's housing services on how Camden compares to other local authorities and ensures the council meets all housing regulatory requirements. Acts as a consultant and project manager in customer satisfaction surveys.
020 7974 5687
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