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This subject category includes the organisation, policy and strategy, finance, communications, staffing and central services of Camden Council.

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Homelessness Prevention Team (Camden Council)

(Formerly known as Housing Options and Advice Service. Part of the Housing Needs Group)
Pancras SquareLondonN1C 4AG
The service offers specialist advice on housing options, rights to stay in your home, service charges, rent levels, repairs and other tenancy rights and mortgage arrears. Also offers advice on welfare benefits, income maximisation, dealing with debt and access to employment and training.
020 7974 4444

Housing Customer Assurance Team Central Team (Camden Council)

(Also known as Housing Complaints Team and Housing Quality Team)
London Borough of Camden5th Floor, 5 Pancras Squarec/o Town Hall, Judd StreetLondonWC1H 9JE
Deal with complaints about Camden Council housing services such as: housing allocations, homelessness, hostels, housing advice, housing management (repairs, rent arrears, harassment, caretaking, neighbour problems, tenancy related matters), leaseholder services, sheltered housing, supported housing.
020 7974 1972 Fax: 020 7974 6472

Pest Control Section (Camden Council)

London Borough of Camden5 Pancras Squarec/o Town Hall, Judd StreetLondonWC1H 9JE
Face-to-face service at the Contact Camden reception point at 5 Pancras Square, N1C 4AG. Deals with infestations of rats, mice and harmful insects in private, public and Council buildings. Free treatment of wasps nests in Council buildings. Fee paying service to private tenants and business…
020 7974 4444

Planning and Performance Unit (Camden Council Supporting People Directorate)

London Borough of Camden5th Floor, 5 Pancras SquareJudd StreetLondonWC1H 9JE
Consists of 2 teams: the Performance Management Team and the Adult Social Care Information Team. Provides strategic and forward planning support to the division, taking a co-ordinating role where necessary. Co-ordinates the production of performance management information across adult client groups, collating information for statutory…
020 7974 1446 Fax: 020 7974 6707

Planning and Public Protection Customer Support (Camden Council)

London Borough of Camden5 Pancras Squarec/o Town Hall, Judd StreetLondonWC1H 9JE
There is a face-to-face service at the Contact Camden reception point at 5 Pancras Square, N1C 4AG. Information and advice service for the Planning and Public Protection division. Offers a telephone enquiry service for planning and environmental health including houses in multiple occupation and grants.…
020 7974 4444

Rents and Charges Team (Camden Council)

(Formerly known as Rent Support Team)
London Borough of Camden5 Pancras Square, c/o Town Hall, Judd StreetLondonWC1H 9JE
Opening and closing accounts, statement queries, account adjustments and refunds, contents insurance for tenants.
020 7974 4444

Social Care Services Call Centre (Camden Council)

(Formerly known as Social Services Department Call Centre. Part of the Contact Camden Call Centre)
For information about all of Camden Council's social services within Children, Schools and Families Directorate and the Housing and Adult Social Care Directorate. For information on adult social care contact the Information and Access Service, Phone: 020 7974 4000.
020 7974 6666, 020 7974 4444 (Out of hours service) Fax: 020 7974 3153

Supporting Communities Directorate (Camden Council)

5 Pancras Square c/o Town Hall, Judd StreetLondonWC1H 9JE
This is one of the three directorates within Camden Council. The service divisions within supporting communities are: regeneration and planning, place management, property management, CIP and major projects, community services, housing management. Our HS2 team also sits within this directorate.
020 7974 4444

Supporting People Directorate (Camden Council)

5 Pancras Square c/o Town Hall, Judd StreetLondonWC1H 9JE
This is one of the three directorates within Camden Council. The service divisions within supporting people are: early intervention and prevention, education (achievement and aspiration), children’s safeguarding and social work, housing support services, adult social care, strategic and joint commissioning.
020 7974 4444

Planning Advice and Information Service (Camden Council)

(Formerly Duty Planner Service)
London Borough of Camden2nd Floor, 5 Pancras Squarec/o Town Hall, Judd StreetLondonWC1H 9JE
Provides advice about whether planning permission is needed and how to submit a planning application for small scale proposals. The service does not provide judgement as to whether an application is acceptable or not, or advice about large scale proposals. For this you will need…
020 7974 4444
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