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    Complaints Officer (Camden Council Supporting People Directorate)

    London Borough of Camden5th Floor, 5 Pancras SquareJudd StreetLondonWC1H 9JE
    This is the contact for children and young people to complain to. Complaint forms can also be sent to the complaints officer and these are available from any member of staff. There is also an advocacy service available and the complaints officer can help explain…
    020 7974 6673, 0800 393561 (Freephone) Fax: 020 7974 1439 Textphone/Minicom: 020 7974 6096

    Finance Department (Camden Council)

    London Borough of Camden5th Floor, 5 Pancras SquareJudd StreetLondonWC1H 8NG
    Mike O'Donnell, Director of Finance phone: 020 7974 5933 is the Chief Finance Officer and Section 151 Officer responsible for the overall financial administration of the Council. Marion Kelly, Deputy Director of Finance, phone: 020 7974 5931 deals with treasury, payroll, accountancy and strategic financial…

    Supporting Communities Complaints (Camden Council)

    (Formerly Culture and Environment Directorate Complaints)
    Roy Shaw Centre3-5, Cressy RoadLondonNW3 2ND
    Receipt and distribution of formal complaints for the supporting communities directorate (formerly culture and environment) and advice to staff and public.
    020 7974 5644

    Quality and Performance (Camden Council Housing Division)

    London Borough of Camden5th Floor, 5 Pancras Squarec/o Judd StreetLondonWC1H 9JE
    Provides up-to-date information on key performance data. Advises the council's housing services on how Camden compares to other local authorities and ensures the council meets all housing regulatory requirements. Acts as a consultant and project manager in customer satisfaction surveys.
    020 7974 5687

    Central Complaints Unit (Camden Council)

    5Pancras Squarec/o Town Hall, Judd StreetLondonWC1H 9JE
    Contacts Vivienne Caswill, Stewart Holmes or John Hail for advice on the Council's Customer Complaints Procedure. Undertakes investigations into appeals made to the Council's most senior officer, the Chief Executive.
    020 7974 5644

    Ward Housing Teams

    (Also known as Camden Ward Housing Teams or District Housing Teams)
    6th Floor, 5 Pancras Squarec/o Camden Town Hall, Judd Street,LondonWC1H 9JE
    Contact your ward housing team for queries about tenancy management, leasehold management, joining the vulnerable tenants register, caretaking and anti-social behaviour. Face-to-face service at the Contact Camden reception point at 5 Pancras Square, N1C 4AG.
    020 7974 4444

    Adult Social Care Complaints Unit (Camden Council )

    London Borough of Camden5 Pancras Squarec/o Town Hall, Judd StreetLondonWC1H 9JE
    The Complaints Unit provides support and advice including advocacy for Adult Social Care users, potential users and carers who may wish to make a complaint about services.
    020 7974 4341 Textphone/Minicom: 020 7974 6096

    Insurance Section (Camden Council Finance Department)

    (Also known as the Claims Office)
    Insurance SectionCrowndale Centre218 Eversholt StreetLondonNW1 1BD
    Deals with insurance arrangements for council assets and claims from the public for compensation following injury caused by defective buildings/streets/pavements etc. that are the responsibility of Camden Council.
    020 7974 2113 Fax: 020 7974 3361

    Camden Register Office Call Centre (Camden Council)

    (Part of the Camden Council Contact Camden Call Centre)
    Telephone service booking appointments for the registration of births, deaths, civil partnerships, marriages, nationality checking service, settlement checking service,citizenship ceremonies and deed poll, requests for duplicate certificates.
    020 7974 1900

    Camden Registration Services (Camden Council)

    (Formerly known as Camden Register Office. Also known as the Registrars Office or Births, Deaths, Marriages and Civil Partnerships.)
    Responsible for the registration of births, deaths, marriages and civil partnerships that occur in the London Borough of Camden. Also provide other services such as citizenship ceremonies and deed poll name changing. Keeps details of public buildings that have been authorised to host civil wedding and…
    020 7974 4444 (option 6 then when prompted say 'registrars'). Out of hours service provided for same-day burial enquiries.
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