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Housing Management Department (Camden Council)

London Borough of Camden5 Pancras Square, c/o Town Hall, Judd StreetLondonWC1H 9JE
Responsible for the general housing management service.  This includes management of neighbourghood housing teams (neighbourhood housing officers) and estate services (caretaking, grounds maintenance and parking on council estates), leaseholder services, rent collection, tenant management organisations (TMO) monitoring and liaison, tenant participation, rent and court officers, housing investigations, welfare benefits,…
020 7974 4444

Right to Buy Scheme (Camden Council)

London Borough of Camden3rd Floor, 5 Pancras Square, c/o Town Hall, Judd StreetLondonWC1H 9JE
Deals with queries about the sale of Council flats, maisonettes and houses to Camden Council tenants who wish to buy the property they live in.
020 7974 3906

Vulnerability Panel (Camden Council)

London Borough of Camden3rd Floor, 5 Pancras Squarec/o Town Hall, Judd StreetLondonWC1H 9JE
A multi-agency panel which scrutinises possession proceedings where there is vulnerability. It also advises on the management of complex cases and this may include recommendations for additional support, supported housing, sheltered housing or other transfers. All other options should have already been tried. Panel should…

WISH+ referral hub (Camden Council)

(Also known as WISH Plus or Warmth Income Safety Health Referral Scheme Plus)
London Borough of Camden3rd Floor, 5 Pancras Squarec/o Town Hall, Judd StreetLondonWC1H 9JE
The WISH+ referral hub is a way for Camden residents to get access to a range of Warmth, Income, Safety and Health services. You don’t need to know all the services available through WISH+ to refer, just that the individual you are referring might need…
020 7974 3012

Benefits and Financial Inclusion Project for Older People (Camden Council)

London Borough of Camden5 Pancras Squarec/o Camden Town Hall, Judd Street,LondonWC1H 9JE
This service is for Camden residents over 50 who need help to maximise their benefit income and to help them open up or re-establish a bank account or set up direct debts.
020 7974 5563

Welfare Rights Team (Supporting People Directorate) (Camden Council)

London Borough of Camden5 Pancras Squarec/o Camden Town Hall, Judd Street,LondonWC1H 9JE
Provides information and advice on welfare benefits to vulnerable Camden residents particularly those accessing social care services, including vulnerable, sick or disabled and older people. Support for Camden staff and voluntary agencies working on welfare benefits issues with Camden adults and provides training, take-up and…
020 7974 6134 Fax: 020 7974 5866

Neighbourhood Housing Teams

(Also known as Ward Housing Teams or District Housing Teams)
6th Floor, 5 Pancras Squarec/o Camden Town Hall, Judd Street,LondonWC1H 9JE
Contact your neighbourhood housing team for queries about any tenancy management issues such as rents, leasehold management, joining the caretaking visiting scheme, caretaking and anti-social behaviour. Face-to-face service at the Contact Camden reception point at 5 Pancras Square, N1C 4AG or other areas by appointment.
020 7974 4444

Rent and Court Services Team (Camden Council)

London Borough of Camden3rd Floor, 5 Pancras Squarec/o Town Hall, Judd StreetLondonWC1H 9JE
The team offers information, advice and guidance to the neighbourhood housing teams in relation to rent arrears management and legal process for taking cases to court in line with the new landlord service. We work with the neighbourhood housing officers to help maximise rent collection…
020 7974 4444

Caretakers Visiting Service (Camden Council)

A visiting scheme for isolated, elderly or potentially vulnerable estate based council tenants. Brief fortnightly 'How are you?' visits by caretakers linking to other support networks where necessary. Currently such visits are intended for those not receiving support from any other service and therefore potentially…
020 7974 4444 (Contact Camden call centre)

Localism Hub (Camden Council)

5th Floor, 5 Pancras Squarec/o Camden Town HallJudd StreetLondonWC1H 9JE
The Localism Act 2011 gives new rights and powers for communities and individuals and new freedoms and flexibilities for local government; it is intended to make the planning system more democratic and more effective and to ensure that decisions about housing are taken locally.
020 7974 8988

Assets of Community Value List (Camden Council)

5th floor5 Pancras SquareLondonN1C 4AG
Under the Localism Act, voluntary and community organisations can nominate an asset to be included on a list of ‘assets of community value’. This list is managed by the local authority.
020 7974 8988

Emergency Management (Camden Council)

(Formerly known as Emergency Planning and Business Continuity Camden Council. Includes the Duty Emergency Planning Officer Service (Duty EPO))
Camden Town HallJudd StreetLondonWC1H 9DB
Co-ordinates the Council's response to serious emergencies in the borough. All public enquiries during an emergency should use 020 7974 4444. There is a staff emergency information line for staff to use to check on the security situation where they work - the number is…
020 7974 4444 (daytime), 020 7974 4444 (Out of office hours) Fax: 020 7388 4904

One Camden Website

299 Kentish Town RoadLondonNW5 2TJ
OneCamden is a new website to help people access voluntary and community sector support in Camden. Find support to volunteer, or find volunteers; support for voluntary organisations (from charity registration to community accountancy); or get advice on starting a social enterprise. There are links and…
020 7284 6550

Camden Community Empowerment Network

(Camden CEN or CCEN Formerly known as Camden Network of Networks)
293-299 Kentish Town RoadLondonNW5 2TJ
Aims to provide a voice for the voluntary and community sector in Camden, which can feed into the Camden Strategic Partnership and other strategic bodies. Funding ended December 2011 but policy and project support work CCEN carried out is still delivered through Voluntary Action Camden.…
020 7284 6567 Fax: 020 7284 6551

Voluntary Action Camden Community Accountancy Project

(VAC Community Accountancy Project)
West Euston Partnership29–31, Hampstead RoadLondonNW1 3JA
Provides competitive help to voluntary and community organisations. Helps and advises voluntary and community groups with establishing financial policies and procedures, reviewing and improving financial systems, conducting financial 'health checks', help with financial planning and management. Financial training for trustees, managers and staff, general book-keeping…
020 7284 6561 Fax: 020 7284 6551 Textphone/Minicom: 18001 020 7284 6561

Allotments Section (Camden Council)

London Borough of Camden4th Floor, 5 Pancras Squarec/o Town Hall, Judd StreetLondonWC1H 9JE
The waiting lists for all Camden allotments (Antrim Grove, Branch Hill, Fitzroy Park and the Westcroft Estate) are now closed.
020 7974 1693 (Call Centre)

Green Spaces (Camden Council)

(Formerly known as Parks and Open Spaces (Camden Council))
London Borough of Camden4th Floor, 5 Pancras Squarec/o Town Hall, Judd StreetLondonWC1H 9JE
Camden Council manages 69 parks and open spaces. Parks Ranger on duty 365 days a year. Written permission is required to use parks or open spaces owned by Camden Council for events - please apply to Nicky Ezer in the Arts and Tourism Team, phone…
020 7974 4444

Parks Rangers Officers (Camden Council)

London Borough of Camden4th Floor, 5 Pancras Squarec/o Town Hall, Judd StreetLondonWC1H 9JE
Contact David Murray, David Humphrys, Gary Stronge or Eddie Oyoto. Deal with general enquiries and security in Camden's 68 parks and open spaces. Duty officer rota working 365 days a year, daytime, evenings, weekends and public holidays.
07930 392962 07930 392963 07930 392964 (Mobile numbers for Officers) 020 7974 8282 (Office)

Green Space Maintenance Team (Camden Council)

(Also known as Parks and Open Spaces Maintenance Team (Camden Council))
London Borough of Camden4th Floor, 5 Pancras Squarec/o Town Hall, Judd StreetLondonWC1H 9JE
Deals with fault reporting, inspections and maintenance of play equipment, outdoor gym equipment and multi-use games courts across Parks and the Housing and Adult Social Care Directorate (HASC). Manages the Grounds Maintenance contractors (idverde), including all routine maintenance and planned improvement works across Parks and…
020 7974 1693 (Parks main number)

Parks Services (Camden Council)

(Formerly known as Parks Engagement Manager Camden Council)
London Borough of Camden4th Floor, 5 Pancras Squarec/o Town Hall, Judd StreetLondonWC1H 9JE
Management of Camden's parks and open spaces, working with partner organisations on key issues and activities including anti-social behaviour, allotment and food growing, and friends groups. Work with the Grounds Maintenance Term Contractor, through Environmental Services who monitor the performance of this contract, the Street…
020 7974 1760
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