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    Civil Aviation Authority - Complaints

    CAA House45-59, KingswayLondonWC2B 6TE
    Handles enquiries and deals with complaints about air transport. Complaints covered by the CAA include difficulties faced by people with disabilities with access on planes, or who feel they have been badly treated. CAA website includes advice for passengers with reduced mobility and other access…
    020 7379 7311 (main switchboard)
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