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5 Pancras Square

(Five Pancras Square)
Pancras SquareLondonN1C 4AG
Camden Council building.
020 7974 4444 (Contact Camden call centre) Textphone/Minicom: 020 7974 6866

Accommodations Placement Team (Camden Council)

(Housing Needs Group Formerly known as Allocations (Verification) Team)
London Borough of Camden6th Floor, 5 Pancras Squarec/o Town Hall, Judd StreetLondonWC1H 9JE
Verifies information for the purposes of Part VI and VII of the Housing Act 1996 (as amended by the Homelessness Act 2002). Visits applicants applying for assessments under Part VII of the Housing Act 1996.
020 7974 5801 (Contact Camden Call Centre)

Adult Social Care Complaints Unit (Camden Council )

London Borough of Camden5 Pancras Squarec/o Town Hall, Judd StreetLondonWC1H 9JE
The Complaints Unit provides support and advice including advocacy for Adult Social Care users, potential users and carers who may wish to make a complaint about services.
020 7974 4341 Textphone/Minicom: 020 7974 6096

Area Action Groups (Camden Council)

(Formerly known as Area Action Groups Team Camden Council)
Strategy and Change Service (5th Floor 5PS)Camden Town HallJudd StreetLondonWC1H 9JE
Provides a forum for residents and councillors to discuss critical local issues and council business affecting their ward. Services the 16 ward-based forums.
020 7974 4444

Benefits Service (Camden Council)

(Also known as the Housing Benefits Service and the Council Tax Reduction Scheme Service. Formerly known as the Housing Benefits Service and the Council Tax Benefits Service.)
London Borough of Camden5 Pancras Squarec/o Camden Town Hall, Judd Street,LondonWC1H 8NG
The council offers a face-to-face service and telephone service. It processes Housing Benefit and/or Council Tax Reduction claims.
020 7974 4444 Option 3 Textphone/Minicom: 020 7974 6866 (Textlink)

Better Health and Fitness Card (Camden Council)

(Formerly known as Wellness Health and Fitness Membership Scheme or the Wellness Card Camden Council)
Sports centre discount card available only from sports centres. There are two main types of Better Health and Fitness Card: a discount card called 'Pay and Play' which offers discounts on activities as and when they are used for a small annual fee. The second…
020 7974 7000 (Kentish Town Sports Centre) 020 7831 1804 (Oasis Sports Centre) 020 7974 2012 (Swiss Cottage Leisure Centre) 020 7974 8765 (Talacre Sports Centre)

Better Homes Delivery (Camden Council Property Management Division)

33-35, Jamestown RoadLondonNW1 7DB
Manages the delivery of Better Homes work, major and planned maintenance work to Council properties and repairs, as required, to Council properties when tenants move out in preparation for the new tenants moving in
020 7974 4444

Camden Commission (Camden Council)

The Camden Commission will be a group of councillors and policy advisors who will be working with local residents and businesses over the next six months to better understand the challenges faced across the borough. This research and engagement will shape our priorities for the…
020 7974 4444. Please select Option 6 and ask for the Operator.

Camden Mobility Forum (Camden Council)

PO Box 64175LondonWC1A 9BY
The forum aims to ensure that service users of Camden Accessible Travel Solutions can contribute to the development of schemes and services that help them travel in and around the borough. It deals with a range of access and transport issues. The meeting venues are fully accessible with…
020 7974 5919 Fax: 020 7974 5540 Textphone/Minicom: 020 7974 6866 (Textlink)

Camden Publications Review Panel (Camden Council)

(CAMPROP)
London Borough of Camden5 Pancras Squarec/o Town Hall, Judd StreetLondonWC1H 9JE
Reviews all sorts of written materials for different audiences including leaflets, posters, handbooks, questionnaires, prospectuses, guidance notes and other publications. Provides advice to those producing such literature on how to send out clear messages.
020 7974 4435 Fax: 020 7974 5995

Camden Quality of Life Panel for Older People (Camden Council)

London Borough of Camden5 Pancras Squarec/o Town Hall, Judd StreetLondonWC1H 9JE
Works to find ways of improving the quality of life of Camden's older people. Composed of older citizens, councillors and representatives from Camden's community and voluntary sectors. The panel is chaired by Councillor Larraine Revah who is the 2013-14 Camden Champion for Older People.
020 7974 2972 Textphone/Minicom: 020 7974 6866

Camden Register Office Call Centre (Camden Council)

(Part of the Camden Council Contact Camden Call Centre)
Telephone service booking appointments for the registration of births, deaths, civil partnerships, marriages, nationality checking service, settlement checking service,citizenship ceremonies and deed poll, requests for duplicate certificates.
020 7974 1900 Textphone/Minicom: 020 7974 6866

Camden Registration Services (Camden Council)

(Formerly known as Camden Register Office. Also known as the Registrars Office or Births, Deaths, Marriages and Civil Partnerships.)
Responsible for the registration of births, deaths, marriages and civil partnerships that occur in the London Borough of Camden. Also provide other services such as citizenship ceremonies and deed poll name changing. Keeps details of public buildings that have been authorised to host civil wedding and…
020 7974 4444 (option 6 then when prompted say 'registrars'). Out of hours service provided for same-day burial enquiries. Textphone/Minicom: 020 7974 6866 (Textlink)

Camden Town Hall Committee Rooms

Room 207, Business Services UnitCamden Town HallJudd StreetLondonWC1H 9JE
Facilities for hire. Council Chamber (capacity 120); five rooms (two with a capacity of 30; one for 20; and two for 15). The rooms are available to the voluntary sector in Camden (charges may be waived if on approved list) or the public (ring for…
020 7974 6968 (Voicemail service)

Camden Town Hall Judd Street Reception

Judd StreetLondonWC1H 9JE
Camden Town Hall is closing for three years from August 2018 as part of a refurbishment project to modernise the building. The major refit will improve the building's sustainability and environmental performance, reduce long-term running costs and transform the way some of the space is…
020 7974 4444 (Contact Camden call centre), 020 7974 5710 (Reception) Textphone/Minicom: 020 7974 6866

About Local Offer Camden Town Library

(Including Learning Centre, Rhyme Time Session and Baby Bounce Session)
Crowndale Centre218 Eversholt StreetLondonNW1 1BD
Public library run by Camden Council. Collection includes books, talking books,  DVDs, newspapers and periodicals. Information about Council and other local services and organisations. Photocopier and neighbourhood noticeboard. Children's library with Rhyme Time session for under 4s Tue 11am-12noon and Baby Bounce session for Under…
020 7974 4444

Central Complaints Unit (Camden Council)

5Pancras Squarec/o Town Hall, Judd StreetLondonWC1H 9JE
Contacts Vivienne Caswill, Stewart Holmes or John Hail for advice on the Council's Customer Complaints Procedure. Undertakes investigations into appeals made to the Council's most senior officer, the Chief Executive.
020 7974 5644

Cindex (Camden Council)

Camden area public information database available on the internet and in Council offices. Includes around 4,300 organisations and services. Supplies all contact details for the Council's website. Used by Contact Camden contact centre and other reception points as the source for all local organisation and…

Communications Team (Camden Council)

(Also known as the Press and Public Affairs Unit)
London Borough of Camden5th Floor, 5 Pancras SquareLondonN1C 4AG
Responsible for communicating what the Council is doing and the services they are delivering to residents, partners and stakeholders, as well as asking for their views to help decision making. The service includes media liaison, corporate communications and campaigns including design and print, publications such…
020 7974 5717 07901 554530 (Out of hours press enquiries)

Complaints Officer (Camden Council Supporting People Directorate)

London Borough of Camden5th Floor, 5 Pancras SquareJudd StreetLondonWC1H 9JE
This is the contact for children and young people to complain to. Complaint forms can also be sent to the complaints officer and these are available from any member of staff. There is also an advocacy service available and the complaints officer can help explain…
020 7974 6673, 0800 393561 (Freephone) Fax: 020 7974 1439 Textphone/Minicom: 020 7974 6096
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