Provides support for missing children, vulnerable adults and families left in limbo. Gives families of the missing specialist advice and practical support as well as help searching. Also provides the Runaway Helpline for young runaways helping young people contact their family, carer, a support agency such as social services or a young person's project, or help them to find a place of safety. Runs the Message Home service for missing adults which helps people contact their family or carers via a message or three-way call.