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Social Care Services Call Centre (Camden Council)

(Formerly known as Social Services Department Call Centre. Part of the Contact Camden Call Centre)
For information about all of Camden Council's social services within Children, Schools and Families Directorate and the Housing and Adult Social Care Directorate. For information on adult social care contact the Information and Access Service, Phone: 020 7974 4000.
020 7974 6666 020 7974 4444 (Out of hours service)

Green Transport Strategy (Camden Council)

London Borough of Camden5th Floor, 5 Pancras Squarec/o Judd StreetLondonWC1H 9JE
The Green Transport Strategy runs until 2031 to improve the quality of life for people in Camden. Working in partnership with other councils, public transport operators, local community groups, etc. Includes initiatives such as car free housing, promoting greener vehicles, International Car Free Day projects,…
020 7974 2520

Complaints Officer (Camden Council Supporting People Directorate)

London Borough of Camden5th Floor, 5 Pancras SquareJudd StreetLondonWC1H 9JE
This is the contact for children and young people to complain to. Complaint forms can also be sent to the complaints officer and these are available from any member of staff. There is also an advocacy service available. The complaints officer can help explain how…
020 7974 6673, 0800 393561 (Freephone) Textphone/Minicom: 020 7974 6096

Smarter Travel (Camden Council)

London Borough of Camden5th Floor, 5 Pancras Squarec/o Judd StreetLondonWC1H 9JE
Smarter travel is about making smart sustainable choices in how we choose to get around, such as cycling and walking, helping to protect our environment and improve air quality, reduce congestion, improve health and save money. The smarter travel team primarily coordinate education and engagement…
020 7974 2520 (+workplace travel plans) 020 7974 5537 (school travel plans)

Quality Assurance Service (Camden Council Supporting People Directorate)

(Includes Edit)
London Borough of Camden9th Floor, 5 Pancras SquareJudd StreetLondonWC1H 9JE
Reviews, audits and addresses training and practice issues, and produces policy and guidance on relevant subjects. Holds the list of children who are subject to Child Protection Plans (EDIT), and Information on Children Looked After. Any enquiries about children who are subjects of protection plans…
020 7974 1335

Joint Commissioning and Strategy Community Services (Council Supporting People Directorate.)

London Borough of Camden8th Floor, 5 Pancras Squarec/o Judd StreetLondonWC1H 9JE
Responsible for strategy, policy and planning of services for older people, physically disabled people, people with HIV, carers, people with learning disabilities and people with sexual health problems. Leads on: strategic partnerships for commissioning and service delivery, Whole System working (managing delays in transfer of…
020 7974 2803

Planning and Performance Unit (Camden Council Supporting People Directorate)

London Borough of Camden5th Floor, 5 Pancras SquareJudd StreetLondonWC1H 9JE
Consists of 2 teams: the Performance Management Team and the Adult Social Care Information Team. Provides strategic and forward planning support to the division, taking a co-ordinating role where necessary. Co-ordinates the production of performance management information across adult client groups, collating information for statutory…
020 7974 1446

Strategic Planning and Implementation Team (Camden Council Placeshaping Service)

(Formerly known as Planning Policy and Information Team, Policy and Information Team and Strategic Planning and Information Team Camden Council Forward Planning Service)
London Borough of Camden2nd Floor, 5 Pancras Squarec/o Town Hall, Judd StreetLondonWC1H 9JE
Responsible for strategic and local planning policy, information and implementation. Prepares, monitors and reviews the Local Development Framework (LDF), which includes Camden's core strategy and development policy documents. Prepares supplementary planning documents (SPDs) giving detailed guidance on the implementation of the Council's planning policies. Gives…
020 7974 4444

Housing Customer Assurance Team Central Team (Camden Council)

(Also known as Housing Complaints Team and Housing Quality Team)
London Borough of Camden5th Floor, 5 Pancras Squarec/o Town Hall, Judd StreetLondonWC1H 9JE
Deal with complaints about Camden Council housing services such as: housing allocations, homelessness, hostels, housing advice, housing management (repairs, rent arrears, harassment, caretaking, neighbour problems, tenancy related matters), leaseholder services, sheltered housing, supported housing.
020 7974 1972

Transport Strategy (Camden Council)

London Borough of Camden5th Floor, 5 Pancras Squarec/o Town Hall, Judd StreetLondonWC1H 9JE
Transport strategy gives strategic guidance for all aspects of transport in the borough. It encourages people to use more sustainable kinds of travel. This is so that we help make the borough the best place to live, work and visit. The team includes transport policy,…
020 7974 3265
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