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    University College London Hospitals NHS Foundation Trust Patient Advice and Liaison Service (UCH PALS)

    Ground Floor/AtriumUniversity College Hospital235 Euston RoadLondonNW1 2BU
    PAL Service offers on the spot resolution of patients' concerns and gives advice, access details and information to patients, relatives and carers on services available throughout the Trust. This comprises the Eastman Dental Hospital, the Royal National Throat Nose and Ear Hospital, the Heart Hospital,…
    020 3447 3042 (24 hour answering machine) Fax: 020 3447 3094

    Whittington Hospital Patient Advice and Liaison Service (PALS)

    Whittington HospitalMagdala AvenueLondonN19 5NF
    Offers friendly and accessible advice and information service to patients and carers at the Whittington Hospital. Has information about the hospital, community services, and health information. For social services Phone: 020 7288 5268.
    020 7288 5551 Fax: 020 7288 5822

    Independent Complaints and Advocacy Service North London

    (ICAS Run by Pohwer)
    CAN Mezzanine32-36, Loman StreetLondonSE1 0EH
    Contact by telephone, website form and email only. Offers information, advice and advocacy to Camden residents who use any NHS service and wish to complain about their treatment. Covers GP's (family doctors), NHS dentists, opticians, pharmacists, NHS Hospitals and Trusts, Ambulance and NHS Transport, Community…
    0300 456 2370 Fax: 0300 456 2365 Textphone/Minicom: 0300 456 2364

    Great Ormond Street Hospital for Children Patient Advice and Liaison Service (PALS)

    Great Ormond Street HospitalGreat Ormond StreetLondonWC1N 3JH
    Contact by telephone, fax, email or drop-in. Provide information to parents with children attending the hospital. Also offer advice, support and advocacy for parents.
    020 7829 7862 Fax: 020 7813 8162

    Care and Protection of Property (Camden Council Supporting People Directorate)

    London Borough of Camden5 Pancras Squarec/o Town Hall, Judd StreetLondonWC1H 9JE
    Deals with the care and protection of property in the temporary absence of a client, e.g. due to a stay in hospital. Do not store property, but will board pets.
    020 7974 8651 Fax: 020 7974 1406

    British Red Cross Hospital and Community Support Project

    (BRC Includes the Home from Hospital Service and the Next Steps Reablement Service)
    South WingSt Pancras HospitalSt Pancras WayLondonNW1 0PE
    The Home from Hospital service is usually for older people and is designed to assist users with everyday activities following a stay in hospital or personal crisis in the community. Provides up to four home visits over a four to six week period giving assistance…
    020 3317 3378, 07956 234 899 Fax: 020 3317 3380
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