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    London Taxi and Private Hire

    (Formerly known as Public Carriage Office)
    4th FloorPalestra197 Blackfriars RoadLondonSE1 8NJ
    Licenses taxis and deals with complaints. Also deals with the licensing and operation of private hire, including minicabs. Information is available on the 'Knowledge of London' process for taxi drivers and there is a list of knowledge schools available. Lost property enquiries are dealt with…
    0845 602 7000 Fax: 020 3054 3160

    London Travelwatch

    (Formerly London Transport Users Committee)
    169 Union StreetLondonSE1 0LL
    Represents the users of transport provided, procured or licensed by Transport for London (TfL) and rail services in and around London. Complaints about any aspect of London's transport system should be referred in the first instance to the operator of the service, and if its…
    020 3176 2999 Fax: 020 3176 5991
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