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Bright Sparks Community Projects

176 Seven Sisters RoadLondonN7 7PX
Bright Sparks collect unwanted furniture from Camden residents for the benefit of people in need.
020 7272 9156

Chartered Institute of Plumbing and Heating Engineering

(Formerly known as the Institute of Plumbing)
64 Station LaneHornchurch, EssexRM12 6NB
Can provide details of registered plumbers in your area by post or telephone and via the website. Produces a directory of registered plumbers.
01708-472791 Fax: 01708-448987

Consumer Council for Water London and South East Region

LondonSW1V 1RB
Consumer Council for Water is the statutory water watchdog body investigating complaints against the water and sewerage companies if a customer has tried and failed to resolve an issue with their water company directly. Deal with complaints about Thames Water, Veolia Water Central (formerly Three…
020 7931 8502, 0845 758 1658 (Lo Call) Fax: 0121 345 1001 Textphone/Minicom: 0121 345 1044

Energy Management Team (Camden Council)

(Formerly known as Energy Management Group. Including the Thermal Imaging Service)
London Borough of Camden5 Pancras Squarec/o Town Hall, Judd StreetLondonWC1H 9JE
Manages the Small Steps Helpline (based at the Islington Green Living Centre) and the corporate energy supply contracts. Offers advice to Council staff on reducing energy use in their buildings and run the Corporate Environment Champions scheme, which helps to reduce waste and minimise energy…
0800 801738 (Green Camden Helpline - formerly Small Steps Helpline) 020 7974 3795/3945

Environment Agency North East Thames Region

(Includes Floodline, also known as Flood Line)
2Bishops Square Business ParkSt Albans Road WestHatfield, HertfordshireAL10 9EX
Responsible for a wide range of activities to secure the environmental protection of water, land and air, including pollution prevention and control, waste regulation, flood defence, water resources, fisheries, recreation, conservation and navigation. The Hotline is for reporting environmental incidents relating to air, land and…
0370 850 6506 (General enquiries) 0845 988 1188 (Floodline) 0800 807 060 (Emergency Hotline)

Golden Years Programme at St Pancras Community Centre

(Saint Pancras Community Association. Formerly known as St Pancras Community Centre Older Peoples Activities)
67 Plender StreetLondonNW1 0LB
Weekly, monthly and one-off activities for people aged 60+ in Camden. Activities include Nosh 'n Natter, boccia, art, Art History, singing, mindfulness, current affairs, Crafternoons, walks, Zoom meetings, digitial inclusion drop in,  gardening, intergenerational projects, weekend pub lunch, coffee and cake socials, festivals, parties, day…
Main Office: 020 7380 1501 07754 328 295

Green Camden Helpline (Camden Council)

(Formerly known as Camden Small Steps Helpline, Camden Energy Advice Helpline and Camden Warmth for All Helpline)
London Borough of Camden5th Floor, 5 Pancras Squarec/o Town Hall, Judd StreetLondonWC1H 9JE
Free and impartial helpline for Camden residents giving advice on energy saving, grants and discounts for energy saving measures such as insulation, reducing fuel bills and switching suppliers, preventing damp and mould and renewable energy, reducing waste by composting, stopping junk mail or using real…
0800 801738 (Helpline) Fax: 020 7527 2332

Heat Metering (Camden Council)

1st Floor33-35, Jamestown RoadLondonNW1 7DB
Heat meters have been installed in council properties across Camden, including estates with communal heating systems. This service provides advice and support on the scheme.
020 7974 2044

Ingestre Road Good Neighbour Scheme

Ingestre RoadLondonNW5 1UX
FUNDING FROM CAMDEN COUNCIL TO BE WITHDRAWN JUNE 2012. FUTURE OF SCHEME BEYOND THAT TO BE CONFIRMED. Workers and volunteers support older people in their homes. Clients are encouraged to ask for help and support over any concern. Offers befriending, advocacy, escorting and support on…
020 7267 2505 (Answerphone) Fax: 020 7267 2505

National Gas Emergency Service

(Part of National Grid)
National Grid is an international company dealing with gas transmission in the UK. Deal with gas escape emergencies at any time on behalf of all gas supply companies. (The details shown here were taken from the organisation's website).
0800 111 999 (Emergencies)

Origin Housing Home Improvement Services

(Formerly known as SPH Care and Support and Origin Housing Care and Repair)
8Nora Leverton CourtRandolph StreetLondonNW1 0TS
Offers older (over 60) and disabled (of any age) private tenants, home owners, housing associations advice and support on: Adaptation and Improvements, Housing Repairs, including surveying support and benefit information.  Advise clients on what funding is available.  We also offer handyperson services to over 65, have a…
020 7284 5450 Fax: 020 7284 5491

Private Sector Housing Assistance (Camden Council)

London Borough of Camden5 Pancras Squarec/o Town Hall, Judd StreetLondonWC1H 9JE
Grants, loans and other help for works of repair and improvement for landlords, home owners and private tenants. Eligible works include energy efficiency improvements, Eco grants (solar energy etc), security improvements, work to make the homes of people with disabilities accessible for them, work to…
020 7974 4444 (Customer Call Centre) Fax: 020 7974 1680 Textphone/Minicom: 020 7974 6647

Private Sector Housing Team (Camden Council)

London Borough of Camden8th Floor, 5 Pancras Squarec/o Judd StreetLondonWC1H 9JE
Deals with disrepair and improving conditions in privately rented homes. Clients include housing association tenants, private landlords, private tenants and, in some cases, homeowners. Administer a wide variety of grants for homeowners, private tenants and private landlords for adaptations for people with disabilities; repairs; energy…
020 7974 4444 (Contact Camden Call Centre) Fax: 020 7974 6707

Regis Road Recycling and Reuse Centre

(Also known as the Camden Recycling Centre)
Regis Road Recycling CentreRegis RoadLondonNW5 3EW
You no longer need to book in advance to visit Regis Road Reuse and Recycling Centre by car, on bike or as a pedestrian. You can simply arrive at the site during opening hours. Read more about this decision on the North London Waste Authority website You…
0207 464 2225

Thames Water Utilities

SwindonSN38 2RA
Day and night emergency service. If you are a Camden Council tenant you should contact Camden Town Hall, Judd Street, WC1 phone: 020 7974 4444. If you are a private tenant or owner-occupier with a domestic leak Thames Water will advise over the phone, or…
Water supply and wastewater services: 0800 316 9800 Textphone/Minicom: Water supply and wastewater services: 0800 316 9898

UK Power Networks

Fore Hamlet, IpswichIP3 8AA
Company responsible for distribution of electricity in London, South East England and the East of England. Deals with reports of power cuts.
0800 0280 247 (Power cut helpline for London), 0800 028 4587 (Customer Relations Team) Textphone/Minicom: 0800 015 3312

Warm and Dry Energy Efficiency Grant Scheme (Camden Council - Property Management Division)

1st Floor33-35, Jamestown RoadLondonNW1 7DB
Provides energy efficiency measures for council tenants who are identified as being vulnerable and living in cold damp homes, and who cannot be helped through other programmes.
020 7974 3014, 0800 801738 Fax: 020 7974 6655

WISH+ referral hub (Camden Council)

(Also known as WISH Plus or Warmth Income Safety Health Referral Scheme Plus)
London Borough of Camden3rd Floor, 5 Pancras Squarec/o Town Hall, Judd StreetLondonWC1H 9JE
The WISH+ referral hub is a way for Camden residents to get access to a range of Warmth, Income, Safety and Health services. You don’t need to know all the services available through WISH+ to refer, just that the individual you are referring might need…
020 7974 3012
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