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This subject category includes helplines offering help for emergencies, concerning danger to health or property, over the telephone.



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    Asthma UK

    (Formerly known as National Asthma Campaign)
    National research, information and support charity, offering Ask an Asthma Nurse helpline. (The details shown here were taken from the organisation's website).
    0300 222 5800 (Asthma Nurse Adviceline Mon-Fri 9am-5pm)

    Child Death Helpline

    National helpline for anyone affected by the death of a child of any age. (The details shown here were taken from the organisation's website.)
    0800 282 986 (Helpline: Mon-Fri 10am-1pm Tues and Weds 1-4pm every evening 7-10pm)


    (Including the Line for children living away from home)
    LondonE1 6BR
    Free, national helpline for children and young people. Provides a confidential telephone counselling service for any child with any problem 24 hours a day. Children can also write letters to the Freepost address. Trained counsellors provide support and advice and refer children in danger to…
    0800 1111 (24 hour helpline), 0800 884444 (The Line) Fax: 020 7650 3201

    About Local Offer Children and Families Contact Service

    (Formerly known as MASH (Multi-Agency Safeguarding Hub))
    The Children and Families Contact Service is a multi-agency team that incorporates the Multi-agency Safeguarding Hub (MASH) team and the First Stop Early Help team. The Contact service is responsible for: processing all referrals and requests for children’s social care services and Early Help support making decisions…
    020 7974 3317. Out of hours: 020 7974 4444

    Civil Legal Advice

    (Also known as CLA, previously known as Community Legal Advice)
    The helpline provides free, confidential, independent legal advice to people qualifying for legal aid. Part of the Legal Services Commission which runs the legal aid service in England and Wales. (The details shown here were taken from the organisation's website).
    0345 345 4345 (Mon-Fri 9am-8pm and Sat 9am-12.30pm) Minicom: 0345 609 6677 Callback: text 'legalaid' and your name to 80010


    (College of Law Employment Telephone Advice Line)
    14 Store StreetLondonWC1E 7DE
    Telephone advice in the evening for employees with an employment dispute. Advice given by volunteer solicitors assisted by law students.
    01483 216 528 (local rates apply)

    Cry-sis Helpline

    LondonWC1N 3XX
    Helpline giving non-medical information and support to parents of excessively crying and/or sleepless babies. Provides literature. Enquiries by post should enclose a stamped addressed envelope.
    0845 122 8669

    Dear Albert drug and alcohol helpline

    Dear Albert is a peer-led, recovery focused social enterprise specialising in helping people resolve substance use issues. We have links with peer support fellowships such as Smart Recovery, ACT PR and 12 Steps. We work in close collaboration with statutory funded drug and alcohol agencies,…
    0800 8803 153

    Debt Advice Foundation

    National debt advice and education charity. (The details shown here were taken from the organisation's website).
    0800 043 40 50

    Department for Work and Pensions Social Fund Helpline

    Helpline for Budgeting Loan (previously known as Social Fund) enquiries including crisis loans for those in urgent need of money. Claimants must be aged 16 or over. Loan must be to help meet expenses in an emergency or because of a disaster. (The details shown…
    0845 603 6967 (Helpline)

    Diabetes UK

    National charity providing information and advice on living with diabetes. (The details shown here were taken from the organisation's website).
    0345 123 2399 (Careline: Mon–Fri 9am–7pm)

    Emergency Duty Team Social Services (Camden Council)

    (Also known as the EDT)
    218 Eversholt StreetLondonNW1 1BD
    Provides a social worker service for emergencies out of office hours that cannot safely wait until the next working day, for all of the former Social Services Department services now within either Family Services Social Work Directorate or the Housing and Adult Social Care Directorate.…
    020 7974 4444 (Contact Centre call centre)

    Equality and Human Rights Commission

    A statutory body enforcing equality legislation and advising employers, organisations and individuals. (The details shown here were taken from the organisation's website).
    0845 604 6610 (Helpline England)

    Everyman Project

    1a Waterlow RoadLondonN19 5NJ
    Runs an advice line for anyone concerned about a man's violence or abuse. Provides a 30 week therapeutic counselling programme with individual and group work counselling sessions (13 weeks one-to-one counselling, then 16 weeks group counselling), for men who want to stop their violent or…
    020 7263 8884 (Adviceline and Admin) Fax: 020 7263 8341

    About Local Offer Family Information Service (Camden Council)

    Early Years Service4th Floor, 5 Pancras Squarec/o Camden Town Hall, Judd Street,LondonWC1H 9JE
    Provides information on a range of services for parents, carers, children and young people (up to their 20th birthday). The service also acts as a signpost to national information services, helplines and websites. Information is provided on: childcare, help with childcare costs, health, leisure activities.…
    020 7974 1679

    Forced Marriage Unit

    Government unit offering advice and assistance on forced marriage in the UK or overseas. (The details shown here were taken from the organisation's website).
    020 7008 0151


    356 Holloway RoadLondonN7 6PA
    Advice, information and support for lesbians, gay men, bisexuals and transgender people who are dealing with homophobic/transphobic violence or who have any policing issues.
    London LGBT+ Advice Line: 020 7704 2040 Fax: 020 7704 6707 Textphone/Minicom: Textphone users dial 08001 020 7704 2040

    Gamblers Anonymous

    Local weekly self-help meetings contact helpline for details. (The details shown here were taken from the organisation's website).
    020 7384 3040

    Independent Age

    (Formerly Counsel and Care and Independent Age)
    Avonmore RoadLondonW14 8RL
    National advice service for older people, their families and carers. Publishes a wide range of guides and fact sheets, available to download from website. (The details shown here were taken from the organisation's website).
    0845 262 1863 (helpline)

    Jewish Womens Aid

    LondonN12 9ZE
    Or Email: Support for Jewish women and their children affected by domestic violence. Emotional support and sign-posting to other sources of help, a freephone helpline, a kosher refuge, community outreach services, free professional counselling service and information on legal, housing, benefits and other areas.…
    0808 8010500 (Freephone Helpline), 020 8445 8060 (Office) Fax: 020 8445 0305
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