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    Community Safety Officers (Camden Council)

    (Formerly known as Community Intervention Officers)
    There are ten Community SafetyOfficers (CSOs) based within the Community Safety service. The CSOs for Camden areas are: Holborn & Covent Garden ward – Claudio da Silva Pinheiro; Bloomsbury ward - Claudio da Silva Pinheiro & Paul Fairman: King's Cross ward - Paul Fairman: St Pancras…
    020 7974 4444 (Communities including Safety)

    CST (Community Security Trust)

    National organisation which offers security advice and training for Jewish individuals and organisations, as well as offers a reporting service for victims of antisemitic hate crime. Based in Barnet. (The information shown here was taken from the organisation's website).
    020 8457 9999

    Environment Agency North East Thames Region

    (Includes Floodline, also known as Flood Line)
    2Bishops Square Business ParkSt Albans Road WestHatfield, HertfordshireAL10 9EX
    Responsible for a wide range of activities to secure the environmental protection of water, land and air, including pollution prevention and control, waste regulation, flood defence, water resources, fisheries, recreation, conservation and navigation. The Hotline is for reporting environmental incidents relating to air, land and…
    0370 850 6506 (General enquiries) 0845 988 1188 (Floodline) 0800 807 060 (Emergency Hotline)

    Environment Service (Camden Council)

    (Formerly Street Environment Services)
    Contact Camden ReceptionPancras SquareLondonN1C 4AG
    Services include rubbish collection and street cleansing; door step recycling services including food waste/garden waste; on-street recycling services; commercial waste collection; graffiti removal; gritting streets in icy conditions; free snow shovels for community groups; abandoned vehicles; fly-tip removal; dead animals in the street; clinical waste.…
    020 3567 8105

    Expolink Europe Limited Whistleblowing Hotline

    1Greenways Business ParkBellinger CloseChippenham, WiltshireSN15 1BN
    Confidential hotline for whistleblowing, fraud and similar issues. Have a contract with Camden Council to accept reports from staff of the Council. Company also offers other call handling and business services.
    01249 661600, Camden Council staff reports 0800 374 199 Fax: 01249 661 608

    Implementation Team (Camden Council Engineering Service)

    (Formerly Highways Engineering Team)
    London Borough of Camden4th Floor, 5 Pancras Squarec/o Town Hall, Judd StreetLondonWC1H 9JE
    Management of Section 106 development works. Reinstates public highway measures after development schemes have been completed.
    020 7974 4444

    London Councils Transport and Environment Committee Lorry Ban Hotline

    (Formerly Association of London Government ALG Transport and Environment Committee Lorry Ban Hotline)
    59 Southwark StreetLondonSE1 0AL
    Lorries over 18 tonnes are restricted in London, including Camden, Mon-Fri 9pm-7am and during the weekend except Sat 7am-1pm. Euston Road and Finchley Road are excluded from the ban. Stationary lorries are excluded from the ban unless they are causing noise disturbance during the above…
    020 7934 9915, 020 7934 9697 Fax: 020 7934 9591, 020 7934 9929

    Missing People

    (Formerly National Missing Persons Helpline includes the Runaway Helpline and the Message Home Helpline)
    Roebuck House284-286, Upper Richmond Road WestLondonSW14 7JE
    Provides support for missing children, vulnerable adults and families left in limbo. Gives families of the missing specialist advice and practical support as well as help searching. Also provides the Runaway Helpline for young runaways helping young people contact their family, carer, a support agency…
    116 000 (National free phone number) Fax: 020 8392 4529 Textphone/Minicom: 116 000

    National Illegal Money Lending Team Hotline

    SMS: You can also text 'loan shark' and your details to 60003. Confidential service assisting victims of illegal money lending. Funded by the Department of Business Innovation and Skills. (The details shown here were taken from the organisation's website).
    0300 555 2222 (National Hotline)

    No Second Night Out

    1st FloorNorvin House45-55, Commercial StreetLondonE1 6BD
    Mayor of London initiative to provide support to people sleeping rough for the first time. Work closely with the borough's own homelessness services. Volunteers welcome. Project extended until 2015.
    0870 383 3333 (24 hour Rough Sleepers Referral Line)

    Responsive Security Patrol (Camden Council)

    (Formerly known as Response Security Patrol and Housing Security and Parks Patrol Service)
    London Borough of Camden5 Pancras SquareLondonN1C 4AG
    A service for Council tenants and leaseholders that investigates antisocial behaviour, harassment, drug users and dealers, residential noise nuisance, rough sleepers, youth disorder. During daytime you should contact your Ward Housing Team. Report antisocial behaviour in Camden parks and open spaces to 020 7974 1693.…
    020 7974 4444 (24 hours) ask to be put through Responsive Security Patrol (RSP)

    Routes Off the Streets (Camden Council)

    ((RTS). Part of Change Grow Live. Formerly known as Safer Streets Team)
    Camden RTS Hub,Greenland StreetLondonNW1 0ND
    The outreach service for Camden Council. It targets rough sleepers, street drinkers, beggars, street-based sex workers and street-based drug users. Aims to reduce the social impact of these groups on local areas. It also addresses the social exclusion of the current street population and to…
    020 7846 3535

    RSPCA Harmsworth Memorial Animal Hospital

    (Royal Society for the Prevention of Cruelty to Animals Harmsworth Memorial Animal Hospital Sonderburg Road)
    22 Sonderburg RoadLondonN7 7QD
    Offers veterinary service to pet owners who are in receipt of qualifying welfare benefits ONLY who live in London postal districts EC1-EC4, EN1-EN3, E1-E18, N1-N22, NW1-NW11, WC1-WC2.
    0300 123 0712 (Hospital) 0300 123 8071 (After hours) 0300 123 4999 (24 hour national cruelty line)

    Social Care Services Call Centre (Camden Council)

    (Formerly known as Social Services Department Call Centre. Part of the Contact Camden Call Centre)
    For information about all of Camden Council's social services within Children, Schools and Families Directorate and the Housing and Adult Social Care Directorate. For information on adult social care contact the Information and Access Service, Phone: 020 7974 4000.
    020 7974 6666, 020 7974 4444 (Out of hours service) Fax: 020 7974 3153

    Street Lighting and Drainage Team (Camden Council)

    London Borough of Camden4th Floor, 5 Pancras Squarec/o Town Hall, Judd StreetLondonWC1H 9JE
    Managing and responsibility for Camden’s major and minor highway maintenance works. Managing and improving Camden’s surface water drainage systems on the public highway. Controlling and maintaining Camden’s Street Lighting assets
    020 7974 4444

    Tenants Unlawful Occupancy Hotline (Camden Council)

    London Borough of Camden3rd Floor, 5 Pancras Square, c/o Town Hall, Judd StreetLondonWC1H 9JE
    Service for people to report possible unlawful occupancy or housing fraud in Council accommodation.
    020 7974 6561 020 7974 6561

    Transport for London London Streets

    (Includes the Street Faults Contact Centre)
    Pier WalkNorth Greenwich, LondonSE10 0ES
    Manages the Transport for London Road Network (TLRN), 580km of London's most important roads. Deals with complaints and enquiries about the maintenance/working of all traffic lights, pedestrian lights, variable message electronic traffic notices, CCTV cameras (for traffic control), and enforcement cameras in Camden. Also deals…
    020 7222 5600, 0845 305 1234 (Street Faults Contact Centre Hotline) Fax: 0845 600 624 Textphone/Minicom: 020 7918 4435 (Mon-Fri 08.00-20.00).
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