Noah's Ark Children's Hospice

A charity supporting children and young people who have life-limiting or life-threatening conditions, and their families.

They follow the national Children's Hospice criteria. Noah's Ark can help families living in Barnet, Camden, Enfield, Haringey, Islington and Hertsmere. We work with children under 19 years old who are affected by a life-limiting or life-threatening condition.

Life-limited means that a child or young person is not expected to live far beyond 19. This does not include children whose lives are affected by disability, but not shortened by it.

Life-threatened includes children/young people with organ failure, cancer or leukaemia for whom curative treatment may be successful. It also includes children and young people whose life threatening condition might be temporary.

What they offer:

Working in the community, they build on family strengths and promote resilience by providing clinical, emotional and practical support. This can include Family Link Service; Family Days; Children's Groups; Parents' Groups; Sibling Groups; Home Support Volunteers; Specialist carers; Bereavement Support; Drama and Movement Therapy; Music Therapy; Specialist Play.

Contact details

Contact Name: Julie Quinn
Contact Position: Director of Care
Telephone: 020 8449 8877
E-mail: info@noahsarkhospice.org.uk
Website: www.noahsarkhospice.org.uk

Address

Address: The Ark
Byng Road
Barnet
Postcode: EN5 4NP

Time / Date Details

When is it on: Office open Monday to Friday 9am-5pm. Support and social activities take place in the home and community throughout the year.
Opening times (visits): Events are arranged on a quarterly basis and take place on weekends and during school holidays. Short breaks arranged in family homes and can take place on any day of the week according to family need.

Further details

Client Group: Children and young people, under the age of 19 years, affected by life limiting or life threatening conditions and their families.
Catchment Area: Camden, Islington, Haringey, Enfield, Barnet, Hertsmere
Referrals Policy: Referrals can be accepted from families or professionals. Further details and referral form can be found on the website.
Referral required?: Yes
Last checked date: 05/07/2019
Record ID: 22006

Local Offer

Local Offer Age Bands: Children under 5
School Age Children & Young People 5-18

Where is the service located and what areas does it cover?

Our office is in Barnet and our community service covers five North London Boroughs of Camden, Islington, Haringey, Enfield, Barnet plus Hertsmere

Who does your service provide for?

Noah's Ark supports a range of children/young people with serious health conditions, and their families.

We follow the national Children's Hospice criteria. Noah's Ark can help families living in Barnet, Camden, Enfield, Haringey, Islington and Hertsmere. We work with children under 19 years old who are affected by a life-limiting or life-threatening condition.

Life-limited means that a child or young person is not expected to live far beyond 19. This does not include children whose lives are affected by disability, but not shortened by it.

How can a child or young person start using the service?

Support from Noah's Ark Children's Hospice begins with a formal referral which can be made by families or professionals working with the child/young person. Referral forms can be found at:

https://www.noahsarkhospice.org.uk/make-a-referral/

How are decisions made about eligibility for your service?

Life-limited means that a child or young person is not expected to live far beyond 19. This does not include children whose lives are affected by disability, but not shortened by it.

Referrals are considered by our Referral Panel which meets regularly.

How do you communicate with service users and how are they involved in decision making/planning?

We pride ourselves in providing family led services. Noah's Ark Children's Hospice receives feedback from children and families after each group/event. In addition, families are asked to identify their own desired outcomes at initial meeting and subsequent reviews, where feedback is invited. The Parents' forum also provides opportunities for families to have direct contact with Trustees of the charity on a regular basis, as well as via the website.

Is your service fully accessible?

Family Activities are held in fully accessible venues. Activities are inclusive for all physical and congitive abilities. Where required, interpreter services are employed or shared with other services via joint visits.

What training have the staff supporting children and young people with SEND had/or will be they be getting?

Nurses, Social Workers and Therapists are registered professionals who maintain their continuing professional development to maintain registration.

Our Care Team staff are manmaged by Registered professionals and have a range of experiences. They receive ongoing mandatory training including safeguarding children and adults; Mental Capacity and DoLs training; First Aid; Basic Life Support; Infection Control; Food Hygiene; Moving and Handling; Communication; Boundaries and confidentiality; Grief and Loss (Levels 1 and 2); Behaviour Management; Learning Disability Awareness; Privacy and Dignity Person Centred Care; Duty of Care; Mentorship; information Governance.

Specialist Carers are trained and managed by Registered Nurses.

Who should a service user contact if they want to raise a concern or complain about something?

Feedback forms are available on our website. Parents can also dircetly communicate with Trustees via the Parent Forum and webiste. Families can also communicate with CQC.

Who can a parent carer/young person contact for further information?

Further information can be obtained through our website and contact details can be found here: https://www.noahsarkhospice.org.uk/contact-us/

The Local Offer is a free and impartial service provided by Camden Local Authority. Any service or provider mentioned in this Local Offer, does not represent a recommendation or endorsement of the service or quality of the service provided. You are responsible for undertaking your own checks to determine suitability of the service and provider.