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(Formerly known as Post-Adoption Centre)

Confidential advice, support and information for anyone affected by adoption or other forms of permanent care, including birth mothers and other birth relatives, adopted adults, adoptive parents, foster carers and special guardians and their children. Services include: daily Advice Line staffed by qualified counsellors experienced in adoption matters; face to face counselling for all parties to adoption; one-off consultations offering an initial exploration and advice on adoption and permanent placement concerns; assessments of individual concerns or difficulties, parenting concerns, attachment, emotional and behavioural difficulties, court instructed matters; intensive therapy for adoptive families; support with contact arrangements between adoptive and birth families; support groups for birth mothers and for adopted adults; intermediary service for birth relatives and adopted adults wishing to make or maintain contact (PAC does not provide a tracing service); workshops and seminars for all parties to adoption; professional consultation and training; fortnightly drop-in for birth mothers whose children have been compulsorily removed; ethnically sensitive service for black and minority ethnic families and individuals.

Contact details

Contact Name
David Holmes
Contact Position
Chief Executive Officer
020 7284 5879 (Advice line), 020 7284 0555 (Office)
Fax: 020 7482 2367


Family Action Head Office
Wharf Road
N1 7GR

Time / Date Details

When is it on
Mon-Fri 9am-5pm (office).
Opening times (phone)
Advice line Mon-Fri 10am-1pm. Late sessions Wed and Thu 5.30pm-7.30pm.


Service level agreement with Camden Council allows for Camden residents to receive some services free of charge; please call for details.

Further details

Client Group
Anyone who has been affected by adoption or other forms of permanent care.
Catchment Area
National advice line. London and South East for visits.
Referrals Policy
Appointment necessary for visits to PAC with initial contact via advice line, letter or email.
Last checked date
Record ID
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