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Schools’ Special Educational Needs Educational Psychology Service (Camden Council)

Provides consultation, support and advice on the support for children and young people with social emotional and behavioural difficulties (SEBD) set out in their Education, Health and Care Plan or Statement of Special Educational Needs. The service provides an educational ‘pathway’ for children and young people  0–25 years old which helps to ensure they are able to access a broad and balanced National Curriculum, are included in the appropriate educational setting to meet their educational, emotional and social needs, make good progress towards National Curriculum targets, develop life skills and coping skills in response to their difficulties. They can offer a range of support through a ‘stepped’ model. Advice and guidance can be sought by school staff or parents. They can meet with parents and school staff and talk through any social, emotional or behavioural difficulties that children or young people may be experiencing and offer support about what to do to help improve the situation. If difficulties persist, there are opportunities to talk with specialist teachers and/or educational psychologists who provide specialist education and support and advice for staff and parents in the education settings. Children and young people are only placed in a specialist setting if they have a range of social, emotional and behavioural needs which mean they require an adapted curriculum, access to specialist support and individual programmes. For primary school age children they have specialist provision in Robson House Pupil referral Unit (PRU). Children who are excluded from their primary school can also be placed in a Pupil Referral Unit. For secondary school age young people ther is provision at the Camden Centre for Learning (CCfL). There is also support offered for mental health needs (e.g. school phobia/anxiety) and this can be accessed through the Thomas Group on a short-term basis and also through the Royal Free Hospital School. A referral from a consultant is required to access provision in the Royal Free Hospital School. In addition the service supports parents to access Parent Support Programmes/Training for help in meeting their children’s social, emotional and behavioural needs e.g. Marlborough Group Family Training, Video Interaction Guidance. Ongoing support can also be provided to parents through their child’s school.

Contact details

Contact Name
Olivia Kenneally
Contact Position
Senior Educational Psychologist


5 Pancras Square
c/o Camden Town Hall, Judd Street,

Further details

Parent Body
Camden Council Supporting People Directorate
Last checked date
Record ID

Local Offer

About Local Offer
Local Offer Age Bands
Preparing for Adult Life 14-25
Children under 5
School Age Children & Young People 5-18
SEN Provision Type
Where is the service located and what areas does it cover?

The Schools’ Special Educational Needs/Educational Psychology Service is located at 5 Pancras Square, London N1C 4AG Our work covers all schools and college settings in the borough of Camden and where Camden children and young people are educated in the independent sector or in out of borough maintained and special schools.

Who does your service provide for?

We support children and young people from birth to 25 years of age who have social emotional and behavioural difficulties and have an Education, health and Care Plan or a Statement of Special Educational Needs. School-age children are eligible for our service if they have needs that cannot be met within the schools resources and if they need provision above and beyond the support available on schools.

How can a child or young person start using the service?

Through your child's school.

How are decisions made about eligibility for your service?

A range of support is offered through a 'stepped model'.

How do you communicate with service users and how are they involved in decision making/planning?

Our leaflets are distributed to children centres. nurseries and schools. We can provide interpreters for parents whose first language to support communication in meetings specialists. Parents can access specialist support through training packages and parenting programmes offered by the Educational Psychology Service or through the specialist provision (Robson House and CCfL) or through their mainstream school. We provide information about these course directly to parents of children and young people we support.

Is your service fully accessible?

The building at 5 Pancras Square is fully accessible. We see children in schools and colleges.

What training have the staff supporting children and young people with SEND had/or will be they be getting?

Educational Psychologists have all had specialist training in supporting children and young people with special educational needs and disabilities. We also provide training for school staff to help them support children and young people with social, emotional and behavioural needs.

Who should a service user contact if they want to raise a concern or complain about something?

If a service user wishes to raise a concern or make a complaint, they should contact Hilary Forbes, Head of Special educational Need and Educational Psychology Service. The postal address is: Schools’ Special Educational Needs/Educational Psychology Service >London Borough of Camden >Children Schools and Families >Camden Town Hall (for 5 Pancras Square) >London, WC1H 9JE Telephone: 0207 974 6500 Email:

Who can a parent carer/young person contact for further information?

A parent/carer or young person can contact Olivia Kenneally, Senior Educational Psychologist at the above address or Telephone: 0207 974 6500 Emaill:

The Local Offer is a free and impartial service provided by Camden Local Authority. Any service or provider mentioned in this Local Offer, does not represent a recommendation or endorsement of the service or quality of the service provided. You are responsible for undertaking your own checks to determine suitability of the service and provider.

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