Provides specialist welfare rights advice and casework to council tenants to help them sustain their tenancies, ensure they receive appropriate benefits entitlement and avoid getting into rent arrears. New council tenants are assisted in managing their tenancies by receiving benefits and budgeting advice from the introductory stage to when they become secure tenants. A service is also provided to the Pathways single people's hostels across the council. Also provided is specialist debt and financial inclusion advice and casework to council tenants. This includes resolving multiple debt problems and ensuring tenants are 'financially included' such as opening bank accounts, setting up direct debits and standing orders.
Welfare Rights Team Supporting Council Tenants (Camden Council)
(Formerly known as Welfare Rights Adviser Team (Housing))
London Borough of Camden
5 Pancras Square
c/o Camden Town Hall, Judd Street,
- WC1H 9JE
- Parent Body
- Camden Council Supporting People Directorate.
- Client Group
- Camden Council tenants at risk of eviction or those that are vulnerable.
- Catchment Area
- Referrals Policy
- By referral only (no self-referrals) from any Camden Council staff member. To make a referral to the service, complete the team's referral form and send it to the generic welfare rights team email address at WelfareRightsTeam@camden.gov.uk or contact the manager for further information.
- Referral required?
- Last checked date
- Record ID